“Mr. Dryzal,
I would like to take a moment to thank you for the comfort level at the viewing, that was held for my aunt last Friday. I have to admit that I have never felt any sort of “”warm atmosphere”” when attending a funeral home, but you and Mr. Slick helped change the standards of a “”typical”” funeral. The interior of the funeral home, itself, was inviting and calming, unlike anything previously experienced.
On behalf of our family, thank you for making a rough situation more bearable.”